Privacy policy
Privacy Policy
Last updated: November 25, 2025
DiscloseAll Financial Services Inc. (“we”, “us”, “our”) operates this website, including all related information, content, features, tools, and services (the “Services”). Our website is powered by Shopify, which provides hosting and infrastructure for the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our website or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs how we collect, use, and disclose personal information.
Please read this Privacy Policy carefully.
By accessing or using the Services, you acknowledge that you understand and agree to the collection and use of your information as described below.
Personal Information We Collect or Process
“Personal information” means information that identifies or can reasonably be linked to an individual.
We may collect or process the following categories of personal information depending on how you interact with our Services, your jurisdiction, and applicable laws:
Contact details
Such as your name, phone number, email address, and mailing address.
Insurance & financial information
Including information submitted for insurance quotes or consultations (e.g., date of birth, family details, financial information relevant to insurance needs, or other details required to prepare quotes or recommendations).
Note: We do not collect payment card information on this website.
Communications with us
Including the content of any messages, inquiries, or documents you send through contact forms, quote forms, or email.
Device information
Such as browser type, IP address, time zone, operating system, and device identifiers.
Usage information
Including your interaction with our website, pages viewed, and browsing behavior. This may be collected via cookies and similar technologies.
We do not facilitate transactions, shopping carts, or account creation through this website; therefore categories related to purchases, returns, password-protected accounts, or shipping are not applicable to our business.
Personal Information Sources
We may collect personal information from:
Directly from you
When you complete a contact or quote request form, subscribe to communications, or interact with us.
Automatically through the Services
Through cookies, analytics tools, and Shopify’s hosting systems.
Service providers
Such as customer management tools, secure form providers, analytics services, and email platforms.
Third-party partners
Including insurance carriers or financial institutions, if you authorize us to gather information on your behalf during the insurance or investment application process.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
1. Provide Insurance and Financial Services
We use your personal information to:
- Respond to inquiries
- Provide insurance quotes
- Assess insurance needs
- Communicate with you regarding insurance products
- Prepare and submit insurance applications (with your consent)
- Arrange consultations with licensed advisors
2. Marketing and Communications
We may use your personal information to:
- Send educational materials, newsletters, or promotional communications
- Share updates about insurance products or services
- Provide personalized content
You may opt out of promotional messages at any time.
3. Security and Fraud Prevention
To protect our website, prevent fraud, and safeguard your data.
4. Communicating With You
To respond to inquiries, schedule consultations, handle requests, and maintain our business relationship.
5. Legal and Compliance Requirements
To comply with applicable provincial insurance regulations, respond to legal requests, and maintain proper business records.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
1. With Shopify and Other Service Providers
Shopify hosts our website and may collect or process information to operate and improve its platform.
We may also share information with:
- Email service providers
- Secure form and CRM providers
- Cloud storage providers
- Website analytics providers
These service providers use your information according to their own privacy policies.
2. With Insurance Providers and Financial Institutions
When you request or authorize us to:
- Obtain insurance quotes
- Submit applications
- Exchange documents necessary for underwriting
3. With Third-Party Marketing Platforms
For advertising or communication purposes, as permitted by law.
4. With Your Consent
When you ask us to share information or use integrated tools such as social media widgets.
5. Corporate Transactions or Legal Requirements
Such as compliance with subpoenas, regulatory audits, mergers, or enforcement of our policies.
Relationship with Shopify
Our website is hosted by Shopify.
Shopify collects and processes certain personal information based on your interactions with the site and may use it to provide and improve its services.
Shopify may process your data in multiple countries.
To learn more about Shopify’s privacy practices, visit the Shopify Consumer Privacy Policy.
Depending on your jurisdiction, you may exercise rights over personal information managed by Shopify through the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to insurer websites, financial institutions, government resources, or other third-party platforms.
We are not responsible for:
- Their privacy practices
- Their content
- Their security measures
You should review the privacy policies of any third-party site you visit.
Information shared on social media or other public platforms may be visible to others.
Children’s Data
Our Services are not intended for use by minors.
We do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you believe a child has provided personal information, contact us and we will take appropriate action.
Security and Retention of Your Information
We use reasonable technical and organizational measures to protect your personal information; however:
- No system is 100% secure
- Data transmitted online may not be fully protected during transit
We retain personal information only as long as needed to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Maintain regulatory records
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete certain information
- Receive a copy of your personal information
- Limit or opt out of certain communications or marketing
You may exercise these rights by contacting us.
We may verify your identity before processing your request. You may also designate an authorized agent, subject to verification.
We will not discriminate against you for exercising your rights.
Complaints
If you have concerns about our privacy practices, please contact us. You may also have the right to contact your provincial privacy commissioner or regulatory authority, depending on your jurisdiction.
International Transfers
Your information may be transferred to or stored in countries outside where you live.
If transfers occur from the EEA or UK, we rely on recognized data transfer mechanisms (e.g., Standard Contractual Clauses).
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in practices, laws, or operational needs.
We will update the “Last updated” date and provide notice as required by applicable law.
Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
DiscloseAll Financial Services Inc.