Relying on a non-disclosure to repudiate
- Posted by Roger Hendricks
- On 10/02/2017
The office of the Ombudsman for Long-term Insurance (OLTI) says complex products and more persistent complainants are making case finalisation more difficult. In maintaining fairness in the industry the OLTI gives guidance to the industry on the interpretation of certain legislation with the objective to ensure that complaints are handled effectively and with fair outcomes […]
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